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Insurance:

This is an important issue that you need to check before your move. Some household insurance will cover your move as goods in transit, others will not. So you might want to check out:

Short term insurance for your move;

Don’t forget, unless the mover packed the boxes, they will not be responsible unless the box is physically damaged on the outside;

You have 9 months after the move to file a claim; and

The mover has to respond within 30 days thereof and to resolve it within 120 days.

There 3 types of insurance with moving:

1. Limited Liability - This especially pays by weight. 30c per pound or 60c per pound long haul. This is set to a maximum of US$ 2,500. So if the truck runs off never to be seen, you will be offered the payout of US$ 2,500.

2. Lump Sum Value – This is based on the value of your goods. This type of insurance is generally less than 1% of the value of the goods. So if your goods are worth more than $1.25 per pound, you will on average fork out $8 for every $1,000.

3. Full Value Insurance – This pays out the full replacement value of the article that is lost or damaged beyond repair.

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Moving Day:

On moving day ensure that you are at the house. Count all the boxes leaving your house and make sure that it is accounted for on the inventory sheet.

Don’t leave the house before them! Always make sure that everything has been removed. Provide the driver with the location and if it is a local move, follow them to your new house.

Before leaving the now empty house. Check that your telephone has been disconnected; the electrical mains are turned off; unless there is an alarm system that needs to be activated. Also ensure that the gas has been turned off.

You are now on your way!

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Moving In:

Check the items on the inventory sheet, as they unload;

Check the condition of each item including the boxes and look for any damage. If you do find damages write it down on the inventory sheet.

If there is external damage to any of the boxes that you packed yourself, write it down. When you check for damages later, you can always show the box to validate your claim. Even though you packed the box yourself, you can still claim from the insurance as the box was physically damaged;

Make a list of any missing items;

Don’t try and fix any damaged items, remember you have up to 9 months to claim.

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Glossary:

Appliance Service by Third Party

The preparation of major electrical appliances to make them safe for shipment. Charges for these services may be in addition to the moving charges

Force Majeure

A defense protecting the parties in the event that a part of the contract cannot be performed due to causes which are outside the control of the parties and could not be avoided by exercise of due care.

110 Percent Rule

Movers are required by law to deliver your goods for no more than 10 percent above the price of a non-binding estimate.